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Who Me Too'd this topic

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dlamont
Super User
Super User

Next Gen UI - Itineraries missing from Available Expenses

We are on the Prof Edition and slowly moving users over to Next Gen UI.  We have discovered not all itineraries are populating in Available Expenses in Next Gen UI, but you can see them in the old UI.  Anyone else experiencing this issue?   I saw this a couple of months ago, but thought it to be isolated.  Now we have a user that has always been on the Next Gen UI and the Available Expense list is missing two itineraries.  When I proxy in using the old UI, there are two additional items in the list.  The two missing items happen to be a car rental and hotel itinerary, both part of the same reservation, but an additional hotel on the same reservation has the itinerary and e-receipt and were successfully moved to an expense report.

 

I have also submitted a case with support to see what they can find out.

 

Has anyone else experienced this issue?

DLamont
Who Me Too'd this topic