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kchin
Occasional Member - Level 1

errors incident codes

i have a few staff members that are receiving these error messages.  I also get it as I try to proxy in as them.

 

incident code e4129c45-6335-4242-8d18-6d74625adf25

incident code: 569fd6ef-09eb-4d29-a881-f291d638ca76

I am not sure what these errors are.  It just says something went wrong with the task to refresh the page or sign out and in again.  When I do, I still get the same error.

can you please help me resolve this?

TIA!

Karen

2 REPLIES 2
KevinD
Community Manager
Community Manager

@kchin is this appearing when you first proxy in as them or when you try to open one of their expense reports? What action were they and you taking when the incident code appeared?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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kchin
Occasional Member - Level 1

Hi Kevin

it was happening when  i was trying to open up their expense report. it was also happening when I opened up my own expense report too. I did a chat support session and they couldn't replicate the issue, however they told me to wait a few hours and I did and the issue went away.

May have been a system glitch.

Thank you for contacting me.