Solved: Please contact SAP Concur support

ningab

I get this error message, how do I contact SAP Concur support?

Concur saved your profile to the database but was unable to save it to the reservation system. Please contact SAP Concur support and share the following correlation ID code: f2b2c314e25c1ee46cbe60c9ec507ce1

TriciaW

@ningab You will need to contact your company Concur Admin or your Travel Management Company to review this error message and to have a Support case created.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Thank you,
Tricia Whipps
SAP Concur Community Moderator
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TriciaW

@ningab You will need to contact your company Concur Admin or your Travel Management Company to review this error message and to have a Support case created.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Thank you,
Tricia Whipps
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

ningab

@TriciaW how do I find an alternative contact my company Concur Admin is marked as out of office in Concur, it is not even stated who it is so that I could find other members of his team in MS Teams or so.

TriciaW

@ningab I would suggest you reach out to your TMC for help as they own the Travel Contract with Concur Travel.

Thank you,
Tricia Whipps
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.