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Vipul
Occasional Member - Level 1

I am unable to submit a report with error "This report contains at least one itinerary..."

I am unable to submit a report with error "This report contains at least one itinerary with a single itinerary row. An itinerary is not valid until it has at least two rows. Please add another row to complete the itinerary." I tried to follow the post but the UI is different and could not find any possible solution 

 

1 Solution
Solution
MelanieT
SAP Concur Employee
SAP Concur Employee

@Vipul Hello!  I'm sorry for the issues that are happening with your report.  Here are some ways to resolve this:

 

To resolve this error:

Modify the existing itinerary to add a row

  1. Open the expense report

  2. Click Travel Allowance Manage Travel Allowance 

  3. Select the itinerary 

  4. Click Edit

  5. Click Add Stop

  6. Enter departure/return travel details for the missing row

  7. Click Save

  8. Click Done

If there is more than one single-row itinerary to modify:

  1. Open the expense report

  2. Click Travel Allowance Manage Travel Allowance 

  3. Select the extra itinerary

  4. Click Unassign to move the itinerary down

  5. Select the itinerary again and Click Delete

  6. Follow the above steps to modify the remaining itinerary

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

2 REPLIES 2
Solution
MelanieT
SAP Concur Employee
SAP Concur Employee

@Vipul Hello!  I'm sorry for the issues that are happening with your report.  Here are some ways to resolve this:

 

To resolve this error:

Modify the existing itinerary to add a row

  1. Open the expense report

  2. Click Travel Allowance Manage Travel Allowance 

  3. Select the itinerary 

  4. Click Edit

  5. Click Add Stop

  6. Enter departure/return travel details for the missing row

  7. Click Save

  8. Click Done

If there is more than one single-row itinerary to modify:

  1. Open the expense report

  2. Click Travel Allowance Manage Travel Allowance 

  3. Select the extra itinerary

  4. Click Unassign to move the itinerary down

  5. Select the itinerary again and Click Delete

  6. Follow the above steps to modify the remaining itinerary

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Vipul
Occasional Member - Level 1

 Hello @MelanieT 

 

Thank you for the information. It helped to resolve the issue.