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agates4981
Occasional Member - Level 2

Handling multiple Travel Allowance for Guests with the same Travel Dates

My institution is having issues with processing expense reports for guests who have the same travel dates as it will not let them submit a travel allowance with users for the same dates of travel. How as your company/institution gotten around this?

2 REPLIES 2
rohanpatil
Frequent Member - Level 1

Hi @agates4981 ,

 

I am having trouble understanding the question.

 

In Concur, a user can only claim travel allowances for themselves. The dates used, will be come unavailable for use again for that specific user only. If you have users creating allowances for other users using delegate functionality, then the creation of allowance in the profile for one user should not prevent the creation of allowance in the profile of another user with the same dates. So I will start by checking if the user is using the delegate functionality accurately. Hope this helps.

 

If I misunderstood the question, can you please share some screenshots of the issue and explain the situation? Thank you.


Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Best regards,
Rohan
Fellow Concur Site Administrator
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leedau
SAP Concur Employee
SAP Concur Employee

@agates4981 Thanks for your post. Can you provide additional information? What error are the users seeing? 


Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
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