Solved: Concur Transactions not showing in Concur app

VLe · ‎Dec 29, 2021

Hi,

For some reason the concur transactions aren’t pushing through to my concur app,

they are visible in the website but not on the app, how can I fix this, thank you.

KevinD · ‎Dec 30, 2021

@VLe I don't know if there is an actual specific thing you can do to troubleshoot this. I usually recommend doing one or all of the following:

1. Do a hard reboot of your phone.

2. Make sure the app is up to date.

3. Uninstall then reinstall the app.

Give those a try and see if it helps.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

KevinD · ‎Dec 30, 2021

@VLe I don't know if there is an actual specific thing you can do to troubleshoot this. I usually recommend doing one or all of the following:

1. Do a hard reboot of your phone.

2. Make sure the app is up to date.

3. Uninstall then reinstall the app.

Give those a try and see if it helps.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

VLe · ‎Jan 3, 2022

Thanks @ KevinD , I re-installed the app, it's working now.

Regards,

Viet

KevinD · ‎Jan 4, 2022

@VLe Great to hear.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.