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ccunnido
Occasional Member - Level 1

An employee fails to resolve to a valid EmployeeHierarchyService configuration hierarchy node

Does anyone know how to resolve the above error message?

 

An employee fails to resolve to a valid EmployeeHierarchyService configuration hierarchy node

1 REPLY 1
MelanieT
SAP Concur Employee
SAP Concur Employee

@ccunnido Hi!  This can be caused by one of the following: 

 

  1. Value in the import file does not match the list Item Code from Employee Hierarchy Source List.
  2. Invalid value provided in Custom 21 field (column 42) within 300/305 record employee import file.
  3. Item Code in the import file does not exist in the Source List.
  • If the list item is found, make sure that the exact Item Code is used in the import file, then re-import.
  • If the list item is not found, add it to the list, then re-import the file.

Make sure that when you are updating fields you are using the item code, not the name of of the list item.

 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
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