Using Tripit to add manual itinerary to Concur

Kaluckb · ‎Aug 17, 2023

We have a new team member that booked upcoming business travel using her old agency. She has signed up for TripIt, registered her company email, sent the itinerary to plans@tripit.com but it is not showing in Concur.

Any suggestions?

KevinD · ‎Aug 21, 2023

@Kaluckb what do you mean by "booked upcoming business travel using her old agency"? By new team member, did this person come from within your company to your team or are they new to your company? There is a reason I'm asking these questions. 🙂

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Kaluckb · ‎Aug 22, 2023

@KevinD This is a new hire to our company. They used the TMC of their old company to book an upcoming trip for their new role with us, using their new (our) company card.

KevinD · ‎Aug 22, 2023

@Kaluckb the first question that I would need to know the answer to is: did this person sign up for TripIt with her new company email address?

If so, could you send me a private message with this employee's name so I can look at their profile, please?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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