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cacosta
New Member - Level 1

Unused ticket amount - How to use?

I have a substantial credit from a cancelled trip. I am now booking a new trip and there does not seem to be a place to use the credit? How can this be applied?

1 REPLY 1
KevinD
Community Manager
Community Manager

@cacosta you probably already resolved this, but your travel agency is ultimately responsible for applying credits, so calling them is always the best option to make sure the credit is applied.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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