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rhutsko
New Member - Level 1

Trouble Booking a flight

Is Concur having an issue booking flights on United today?

 

I am trying to book a trip.  I get 4 choices for flights all of which have a "Select" button.  I choose one by clicking its "Select" button.  It moves to the top of the page and the button now says "remove".  There is no pricing for the flight, nor are there any other interaction choices to move forward.  

 

 

1 REPLY 1
KevinD
Community Manager
Community Manager

@rhutsko it is possible from what you described that you are searching for flights by schedule, rather than price. What this does is has you choose the outbound flight first. When you select the outbound option you want, it does move that selection to the top of the screen, but now you need to choose your return flight. Once you choose both the outbound and return, then you will see options to see pricing. 

 

Is this possible what is happening? When you get to the Search results screen for flights, do you see an Outbound and Return tab? If so, then what I described is the issue. 

 

I would ask you to do your search again and when you get to the flight search results, take a screenshot of your entire screen and post it here for me. I will be able to tell if you are searching by price or schedule. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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