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Apetry1027
Occasional Member - Level 2

Still not fixed - New Concur Experience Error Code: ar-40000 when trying to book flights

Is anyone still getting this error when trying to book flights in the New Concur Experience? My TMC said that Concur was supposed to have this error corrected no later than 30Jun2024. However, I am still getting this error when trying to book flights.

 

Apetry1027_0-1720528757378.png

 

6 REPLIES 6
KevinD
Community Manager
Community Manager

@Apetry1027 I've reached out to my Travel contacts to see what the answer is to this. I'll let you know what I find out.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Apetry1027
Occasional Member - Level 2

@KevinD Thank you Kevin.

This what I received from my TMC this morning. Maybe you can confirm this.

Apetry1027_0-1720614691121.png

 

KevinD
Community Manager
Community Manager

@Apetry1027 When your TMC contact says Online Support, is he talking about Concur Support or Sabre support? 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Apetry1027
Occasional Member - Level 2

@KevinD No Kevin. They are referencing the TMC online support staff.

KevinD
Community Manager
Community Manager

@Apetry1027 thank you for clarifying. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Apetry1027
Occasional Member - Level 2

@KevinD You're welcome!