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Kenneth_Boswell
Occasional Member - Level 1

SABRE PROFILES SAFE MODE NOT AVAILABLE

"" SABRE PROFILES SAFE MODE NOT AVAILABLE ""

I'm getting this error message when I attempt a travel search (any travel) also this occurs on all web browsers as well, any ideas what is causing this and how to fix it?

7 REPLIES 7
KevinD
Community Manager
Community Manager

@Kenneth_Boswell have you tried contacting your company's travel management company about the issue? I think they would be better equipped to help with SABRE profile issues. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Kenneth_Boswell
Occasional Member - Level 1

I've contacted Adelman, they said to contact Concur, I'm still waiting to hear back from them(concur)

@Kenneth_Boswell okay. I posted the issue internally, but haven't gotten a response yet. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Kenneth_Boswell
Occasional Member - Level 1

I received a response from Concur; they cleared the issue and I am now able to search and make reservations.

Thanks for all the help on this .

@Kenneth_Boswell Great to hear. I just had been given the resolution and it was a little bit involved. Glad it was able to get cleared up. Happy booking. 🙂


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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sillssills15
New Member - Level 1

Hi @KevinD  - was there a good solution to this problem? I'm having the same issue. Thanks

@sillssills15 the solution was something that a person with Travel Admin rights or SAP Concur would have to do. 

 

Do you know who at your company is the SAP Concur Admin? If not, ask your direct manager if they know. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.