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Jtipto15
Occasional Member - Level 1

New user- I need to change my user name.

I am a new user at a university and I have had very little training. I need to become set up as a  booking delegate and an expense delegate. I realize this requires the actions of others who have to find me and accept me as a delegate. Here is my issue--I made a mistake when I was registering my account and my user name is the first part of my e-mail instead of my first and last name. Because of this, I have not been able to be set up as a delegate today as I intended. I tried to contact support via e-mailing travel@tennessee.edu, but I have not received a reply. I recognize that I need to get an administrator to change my account name. Is there a different source I could go to to access my administrator? Thanks, everyone.

3 REPLIES 3
KevinD
Community Manager
Community Manager

@Jtipto15 I sent you a private message here on the community. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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podell
Occasional Member - Level 1

I need to change my account name. Did not know till after I had created the account that my company wanted me to use my email address for account name

KevinD
Community Manager
Community Manager

@podell most companies do not have their employees create their own SAP Concur account. To make sure we are talking about the same thing, you created your own profile/account to log in at: www.concursolutions.com? You aren't talking about the account name here on this community, correct? 

 

I'll await your reply then go from there.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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