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almaes
Occasional Member - Level 2

Hotel rules

We have rules built for hotel bookings that will alert the traveler when they are booking a hotel that is not preferred.

Is there a way to shut that alert off for either a specific person/ group of people / or a hotel?

2 REPLIES 2
TriciaW
SAP Concur Employee
SAP Concur Employee

@almaes Hello.  Are you saying that you have Hotel rules built that will allow the traveler to book a non-preferred hotel but will include a pop-up message to the traveler to provide a reason why they are booking a non-preferred hotel?

Rules are built and then associated to Rule Classes, so they cannot be turned off for a specific traveler (unless they are in their own unique rule class).   A rule cannot be turned off for a specific hotel.

 

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Thank you,
Tricia Whipps
SAP Concur Community Moderator
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almaes
Occasional Member - Level 2

@TriciaW  - yes, that is correct.  We have the rules built to advise them it's not preferred and to provide a reason.

I figured I would have to build another rule class - that's a little above my knowledge at the moment.

Thank you!