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K_Justice
Occasional Member - Level 1

Hotel Booking Error

Whenever I try to book a hotel room I keep getting the below error.  I call the travel agent and they also have an error message.   I am able to book rental vehicles with no issues. 

 

 

We're Sorry...

We were unable to reserve the hotel room you requested.

Please contact your company's Travel Administrator or your travel agent for further assistance.

 

4 REPLIES 4
KevinD
Community Manager
Community Manager

@K_Justice this happens with any hotel room you are trying to book or just with a certain hotel? 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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K_Justice
Occasional Member - Level 1

@KevinD  I'm not quite sure if it is only with a specific hotel.  However, in the the past, I have never run into this issue. Should I try with another hotel to see if it is just that one?

KevinD
Community Manager
Community Manager

@K_Justice that would help to isolate the issue. 🙂


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
K_Justice
Occasional Member - Level 1

@KevinD  Thank you, I tried a Hilton hotel and was able to book, but was unable to book a Hampton in the same area.  I did not try any other hotels; let me know if you want me to try any additional.