I want to book a flight and concur is alerting me that I have unused credit. When I go to checkout, there is no way to select to use that credit. If I book through that airline, will the credit automatically be used?
There is a message that says "Please note: Unused tickets are shown in Concur for informational purposes only. There is no action that you need to take. Exchanges will be processed automatically by Conlin Travel." so I'm assuming it'll be automatically applied, but want to make sure.
@mtripp it should apply the credit automatically, but if you want a safety net to ensure it used, you could call your travel agency and have them help with the booking.