Hi, While trying to book the hotel, i am getting the following error:-
We were unable to book your hotel due to the following error from the reservation system:
NAME OR /FG- NUMBER REQUIRED *
Tried this with a couple of different hotels and also confirmed that i have the Guest Name entered and all that.
Can somebody help
@Dhishankar are you booking a hotel for yourself or for someone else? If for someone else, are you booking using the Guest Booking option?
@maowen85 here is what I found regarding this error:
This error is caused by not having a frequent traveler number for the Hotel program or not having your number entered on your profile. The error received means the hotel rate selected is a Member rate and a hotel Membership number and/or a Frequent Guest number is required
If you don't have a Loyalty Membership for the hotel chain, select a different rate. You can also sign up with the hotel chain to get a rewards number and enter into your Travel profile.