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guevared
Occasional Member - Level 1

Change/verify Travel Approver

Where can I verify/change the travel approver for a user?  is the travel approver the same as the expense approver?

7 REPLIES 7
KevinD
Community Manager
Community Manager

@guevared Travel Approver and Expense Approver are not the same. On the user Profile, there should be a field for Travel Manager which you can use to change a user's travel approver.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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SueW
Occasional Member - Level 3

Kevin - is there also a field or a way to assign a delegate travel approver?

KevinD
Community Manager
Community Manager

@SueW Yes you can do this. It is done by each individual that is a travel approver. It is the Travel Vacation Reassignment option. Users need to log into SAP Concur, go to Profile>Profile Settings. They will see the option under Other Settings on the left-hand side of the screen.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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SueW
Occasional Member - Level 3

We have the same question as above. We have changed the travel approver on the employee profile. But the requests are still routing to the wrong manager. Any other suggestions?

KevinD
Community Manager
Community Manager

@SueW are you using the Concur Travel Request feature or are saying that when an employee books a trip, the trip approval is going to the wrong manager? I'm asking because we have Request which is a trip-preapproval and our customer can just require all trips that are booked get approved. So, I'm just trying to clarify how your company is setup and which features you are using. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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SueW
Occasional Member - Level 3

Let me check with our travel team to determine this.

KevinD
Community Manager
Community Manager

@SueW It doesn't look like you are using our Travel Request feature. Can you send me a private message with the name of the employee this is happening to, please? To send a private message, click on my username (KevinD), then view profile. You'll see the Message button. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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