Cannot link TripIt - login screen does not load properly

[scubadrew]

Cannot link Tripit - login screen does not load properly - tried 2 PCs and different browsers.

[gustavlund]

Same for me. Also tried to different webbrowsers. Safari and Brave (Brave is chromium based so basically a chrome browser)

[KevinD]

@scubadrew are you still experiencing this?

[gustavlund]

Hi Kevin, I know you addressed @scubadrew but I just wanted to let you know that I still facing the same issue at least. Tried it out just now.  Feb 2 09:40 PM CET 

[gustavlund]

@KevinD Let the "wheel spin" for an hour this morning but the screen remains blank.  I really need to get this working again. 

[KevinD]

@gustavlund I posted this internally to see if anyone can provide some help. I'll keep you posted. 

Are you able to sign in to your TripIt account by going to www.tripit.com? 

[gustavlund]

@ KevinD , yep no problem signing in to tripIt.

/gustav

[kpereyra]

I am experiencing the same issue as mentioned above.

[jbeckett]

I am also unable to link TripIt -- getting the same blank screen as posted above, after clicking Connect. Using Chrome, and I can successfully log in to my account at tripit.com.

[NotYours]

I am also having the EXACT same issue and it has been like this for over a week.....any update to this?

[scubadrew]

Any updates on this @KevinD -- seems I'm not alone 🙂 

[KevinD]

Hello everyone. We are aware of this issue and it is currently being worked on. I was not given an exact time frame for when the fix will happen. 

[ericprat]

I'm intermittently getting Access is Denied errors:

I have also not been able to login to my Android app (either by normal login or Google account) for the last two weeks.

I'm a Pro subscriber (have been since even before the Concur acquisition) and I have to say that this is really disappointing. SAP is such a big company and you guys have broken Tripit in so many ways it's not even funny.

[leedau]

@ericprat Thanks for posting in the SAP Concur Community. Have you reached out to your IT department to see if they are blocking TripIt? The error you posted indicates that the access is denied on your servers. Please check and let us know.