Can't cancel booked hotel

lensmith · ‎Oct 24, 2022

I just booked a hotel for Nov 8th and it states cancel 1 day ahead without penalty.

But when I try to cancel it states I will be charged a cancellation.

Cancellation Policy

Cancellation Fees may apply

Must Cancel 1 Day(S) Prior To Arrival.

KevinD · ‎Nov 2, 2022

@lensmith I would suggest one of the following:

1. Call the hotel directly to cancel to make sure you are not charged.

or

2. Call your company's travel agency to cancel.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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