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dedwards
Occasional Member - Level 1

Applying Unused Ticket Credits-was not automatic

How do you get credit for an unused ticket when it is not automatically applied to the itinerary?

2 REPLIES 2
KevinD
Community Manager
Community Manager

@dedwards unused ticket fulfillment is ultimately the responsibility of your company's travel agency, so I would recommend calling them when you want to make sure a ticket credit is applied to your next booking.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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dedwards
Occasional Member - Level 1

It was a system error and has been corrected. The unused tickets are now showing up on the person's page and automatically added.