How to Change Reason For Lowest Logical Fare

[mwaldron115]

I recently submitted a trip for a month out and used "Carrier Preference" as the reason for choosing a higher cost flight. While that's part of the reason for booking that flight, it's not the only reason. Most of my team is traveling on that flight and we'll be able to carpool together. My manager is unable to approve this trip due to the carrier preference reason, but she can if I select another reason. Am I able to change my reason after booking the flight, or do I need to cancel the trip entirely?

[KevinD]

@mwaldron115 I don't recall ever seeing the option to change the policy violation reason on a trip after it has been booked. 

What I find a little strange is that the you can choose "Carrier Preference" for the policy violation reason and it allows you to continue with the booking, but then your manager cannot approve. That is not expected behavior as we don't restrict managers from approving something in their queue. If it is in their queue, they should be able to either approve or reject. The approve option should always be there.

So, are you saying that the option to approve the trip isn't showing for your manager? If so, could you have your manager provide you a screenshot of what they are seeing? As I said, this isn't expected system behavior.

Before cancelling, I would