Invoice Capture

[lcaron]

We're having troubles tracking rejected invoices in our invoice capture queue. Is there any suggestions on the status of the rejected invoices? We were thinking of adding an extra field that we could flag whether the email has been actioned or not, but there is not this functionality within the tool. 

[MelissaS]

Hi! 

Do you have an exception email address setup in your Capture Admin Setup? If so, all of the rejected/exception invoices would route to that exception email for action/flagging. That way you can track/manage them via your email box opposed to the capture dashboard. 

The only option currently in our Capture dashboard is just to search by status of batch.

Thanks!

Missy