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Occasional Member - Level 1

Cannot log in via mobile app - and submit claim

Hi, I can log in via a desktop. But I cannot see where to submit a new claim.


It also will not allow me log in via the mobile app. it says invalid credentials.


Thanks Nicola. 

Community Manager
Community Manager

@Nicolad93 if you sign in via desktop, near the top of the screen you should see some plus signs. One of those should say Start a Report or Start a Claim. The other option is to sign in and then click Expense at the top of the screen. On the next page that appears, you will see an option to Create New Claim.


As for the mobile app, the username and password are the same as what you use to sign in to the desktop version. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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