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blewke
Occasional Member - Level 2

Approval routing by custom field

Hi there! Our organization uses $ limit approvals by manager, director, VP. But right now it is possible for someone to charge an expense to another department without that department manager or their VP approving it. 

 

Is it possible to have an configuration where Concur recognizes the manager attached to a custom field, in this case department, and routes the expense or invoice approval to them instead of the manager of the person submitting the expense or invoice?

 

Appreciate your thoughts!

 

Brandon

1 Solution
Solution
KevinD
Community Manager
Community Manager

@blewke what you are referring to is what we call Cost Object Approvals. It is where you assign an approver to a Department. If the report has one item for another department, that approver will see that one item available to approve, however the rest of the line items would be approved by the submitter's default approver. 

 

You would need to submit an SAP Concur Support ticket to get this changed since it is workflow related.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@blewke what you are referring to is what we call Cost Object Approvals. It is where you assign an approver to a Department. If the report has one item for another department, that approver will see that one item available to approve, however the rest of the line items would be approved by the submitter's default approver. 

 

You would need to submit an SAP Concur Support ticket to get this changed since it is workflow related.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.