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AlexFerreira
Occasional Member - Level 1

unknown Concur charge/expense

I have an expense described as ALLIANZ EVENT INS which I don't know where it came from. It was charged on 9/17/22, one day prior my trip.

1 Solution
Solution
KevinD
Community Manager
Community Manager

@AlexFerreira call your card issuer and ask them for the transaction details. If it is not a charge you made, then you can have them dispute it and hopefully get it reversed. Don't add the expense to a report until you receive the refund, if it turns out to be a fraudulent charge.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@AlexFerreira call your card issuer and ask them for the transaction details. If it is not a charge you made, then you can have them dispute it and hopefully get it reversed. Don't add the expense to a report until you receive the refund, if it turns out to be a fraudulent charge.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.