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Occasional Member - Level 2

"Missing required field: Ticket Re-Used from Cancelled Trip"

Several of our users are experiencing the following Airfare expense line alert message today: "Missing required field: Ticket Re-Used from Cancelled Trip"

The alert message does not make sense in the context of the expense report because the airfare is not re-used from a cancelled trip and the user did not put a check mark in either of the fields indicating that the airfare is associated with a cancelled trip.

Has anyone else experienced this issue recently?

Screenshot of Ticket Reused From Cancelled Trip Message 11.16.2023.JPG

Community Manager
Community Manager

@Jflynnso to me this looks like the field was set up incorrectly. The system has this field as required, but it should either be made optional or it should have been a drop down with Yes and No as the two options. 


If you are the site admin, you will need to submit a support ticket to get this changed, unless you have full site access. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 2

Thank you, I opened a new case with Concur for assistance.