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zhenqi76
Occasional Member - Level 1

Your Bank Account for reimbursement Status is not Confirmed to enable payment

I added my banking account info into the Concur account today, and the description column shows that "The account confirmation transition has begun processing. The employee should verify  the payment to their account in tow banking days. "

 

When I tried to submit some expense report, the exception shows that "Your Bank Account for reimbursement Status is not Confirmed to enable payment". I cannot submit the expense because of this. 

 

What is the reason for this? 

How to enable payment from the account? Can I do it myself or I need to wait for approval before I can submit the expense report?

 

Thanks. 

 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@zhenqi76 it takes about 3-5 business days for your bank information to get confirmed, it is not an instant confirmation. You should receive an email when your bank account has been confirmed. At that point, try submitting your report.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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zhenqi76
Occasional Member - Level 1

Thanks Kevin for the reply.