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abovepc
New Member - Level 1

Verified Email address

I started a new job and was filling out my profile. I attempted to add my personal email to my profile but it states its already verified with another account. I am guessing this was with my old company. It tells me to unregister that email first with the other account. The problem is I no longer have access to that account and when I try to reset the password it tells me its sending an email to the old company's email address, of which I no longer have access to..

 

How do I get my email address removed from the old account so I can add it to the new account?. Is there someone I can email or contact to get this accomplished? thank you 

1 REPLY 1
KevinD
Community Manager
Community Manager

@abovepc someone from your old company will need to go and Proxy into your old profile and disable the verification. Or, someone from your current company can submit a help ticket to Concur Support and have them fix it. I'm sending you a private message with a list of names. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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