Updated Bank Information

hannasmith · ‎Mar 4, 2024

Hi! I have updated my banking information on my account. The reimbursement receipts have been approved and sent for payment but since I had not updated the information on my bank, I have not received the money yet. Do I need to to anything to help these move through and process the payment? They have been approved they were just waiting pay out. Thank you!

KevinD · ‎Mar 5, 2024

@hannasmith you shouldn't need to do anything. Did you get confirmation that your bank details were verified?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

hannasmith · ‎Mar 7, 2024

yes i did. I have received payment for one reimbursement receipt that i put in after I updated my banking inform. but i have two pending from before the bank info was updated and they have not changed status. Who do i need to reach out to?