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terense
Occasional Member - Level 1

Unable to sign in to account in Concur despite using SSO

I'm receiving the following error message when I attempt from my computer. This happens as soon as I put my SSO email address in the line. I had someone else use my email address and it worked on there computer. I've cleared the cache, changed browsers, and rebooted the computer. This error comes up every time.

 

IMG_1675.jpg

 

What should I do to resolve this?

1 REPLY 1
KevinD
Community Manager
Community Manager

@terense if it worked for someone else, then you've at least narrowed the issue down to your computer. I was trying to look up your company, but could not find an SAP Concur site for your company. I tried searching for your email address and just your company email address domain, but not site came up. I wanted to go in and look at your profile, but I cannot find it.

 

If you could send me a private message with more information about your company, for example if it goes by some other name, that would be great. To send me a private message, click my username (KevinD) then Message.


Thank you,
Kevin
SAP Concur Community Manager
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