Transaction date of the expense is before the start date of the project.

[akauefat]

Hello all,

I´ve been trying to create a report for expenses on one plane ticket made on May 31 this year.

I did not make reporte the same day but the next one, June 1st.

Unfortunately, the codes to project and task were valid only until 31 of May. I asked for new codes, created last week and valid from 1 of June to 31 of December.

Codes from January to June were deleted and now I can´t report the expense made in 31 of May.

What can I do? Who can I contact? Already made two requests to expensespain.pl@capgemini.com and have two tickets opened, #190804 and #190246.

I this issue is internal in codification and I can´t get a proper answer.

Thank you in advance for your support.

[KevinD]

@akauefat this issue is specific to your company. I do see that the red alert message provides you with three tasks that can be selected. Have you tried selecting one of those mentioned in the Alert message?