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rcollins2867
New Member - Level 1

This hotel itemization is a royal pain in ????

I am receiving an error when i submit my hotel costs for expense reimbursement, concur is forcing me to itemize the expenses. I have separated the taxes, fees, etc etc, and then receive a message stating that the fees aren't adding up correctly. Their has to be an easier and better way, i have never spend this much time trying different ways to solve what seems like a simple concern that is stopping me from being able to submit the report for first level manager approval. 

4 REPLIES 4
KevinD
Community Manager
Community Manager

@rcollins2867 hotel itemization is a requirement of your company, it is not SAP Concur "forcing" you to itemize. 

 

If you have the hotel folio with all the charges that appeared on your bill, that will be your guide to ensure you have added everything. Were there any meals, room service or mini-bar charges on your hotel bill you didn't include in the itemizations. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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SLMoore22
Occasional Member - Level 2

Hi Kevin,

Hoping you can help me with a similar issue.  I have been working on the ER for the entire day.  All of my charges add up, but once I put them in Concur, it says I'm over.  Concur seems to be splitting the room charges or something even when I select not the same for every night.  Please send help!

KevinD
Community Manager
Community Manager

@SLMoore22 since I don't see any active reports for you, I'm guessing the report in question is someone else's. I'll need to know whose report to look at. Please reply with the person's initials. I'll be able to find them. Do not send their full name. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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SLMoore22
Occasional Member - Level 2

Hi,

Yes, it is for someone I support.  I have deleted it probably 5 times today, so you won't see anything in the report besides the folio.  It's for RS. Thanks for the reply!