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TomBritton
Occasional Member - Level 1

Some United Airline Receipts are not swing up in Concur Expense List

I  have expense charges showing up in my expense report details screen and have an error posted indicating I must include a receipt.  I have no way of obtaining this receipt.

3 REPLIES 3
KevinD
Community Manager
Community Manager

@TomBritton Did you book your flight using Concur Travel or did you book directly with United? 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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TomBritton
Occasional Member - Level 1

All travel was booked through Concur - or with assistance  from CWT Travel agency 

TomBritton
Occasional Member - Level 1

Problem resolved.

I contacted travel agency who was able to manually send me copies of  airline receipts - a process error on their part caused the receipt  to have not been posted along with the charge automatically at the time of booking.