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wookathe
Occasional Member - Level 1

Receipt vansihed when expense combined

Hi All,

 

I merged a pending card transaction with the charge it related to, but then the receipts that had been attached to one of them vanished. Does anyone know if it's possible to get them back?

Thanks

Kate

2 REPLIES 2
KevinD
Community Manager
Community Manager

@wookathe did you ever get the receipt back? Did both items have a receipt attached and one disappeared or did only one of the merged items have a receipt? 

 

If there were two receipts involved, it is possible when you view the receipts you would just scroll down to see the second receipt. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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wookathe
Occasional Member - Level 1

Thanks for your help Kevin. In the end I just got my manager to find the hard copies of the receipts and re-upload them.