Pending Card Transaction

[mtindal]

I am trying to submit a transaction in a report that's about month old because it's been sitting as "pending" for that long.  Concur is not allowing me to submit and I get the following error message "This expense cannot be submitted until it is matched to an imported card transaction. If this was not paid for via card, you may edit the payment type of the expense to reflect the actual payment method." 

Any help in resolving this is greatly appreciated.

MT

[MelanieT · Accepted solution]

@mtindal I was able to go in and look and I do see that you expensed this already in the report submitted on  3/07/24.  Let us know if you have more questions!

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[Nancyagfa]

Have you checked a past expense report to see if the charge was already submitted and that this is just an ExpenseIt item?  It may have been submitted and not matched to the ExpenseIt receipt.

[MelanieT · Accepted solution]

@mtindal I was able to go in and look and I do see that you expensed this already in the report submitted on  3/07/24.  Let us know if you have more questions!

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[KevinD · Accepted solution]

@mtindal you can delete the item off the report, then delete it from your Available Expenses since this was submitted on a previous report.