Payment Files to Bank based off of SAE from Oracle Cloud SAS

[susanjane]

Hello Concur Friends:

Seeking information regarding best practice and steps being followed for anyone who is using the following combination of integrations:

Concur Travel and Expense

Oracle Cloud SAS platform for accounting

American Express Card Users

We are having a difficult time getting the payment file to include refunds and net out our payment to the card carrier.

Thanks.

Susan Jane Story

Scholastic Inc.

917 596 0488 Cell/text

[phse]

Hi,

We are facing the same. Did you ever get some ideas ?

Thanks

Philip

[Orit_Dor]

Hi Susan

we are allowing AMEX negative submission only incase the report is grater than zero, the AMEX payment file can include refunds as long as the total is positive.

hope that helps

Orit