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reginamccloud
Occasional Member - Level 1

Out of pocket expenses

I have a report showing an expense as an out of pocket expense when it was actually a credit card expense.  The report was processed so the status is "processing payment".  Is there a way to change that expense from out of pocket to the credit card at this point?

2 REPLIES 2
KevinD
Community Manager
Community Manager

@reginamccloud unfortunately no. Processing Payment status cannot be brought back.

 

Is the credit card charge showing in your available expenses? If so, to get it out of your available expenses you need to add it to a report but it must be marked as personal since you already submitted it as out of pocket. Once you receive the funds from this expense, you will need to send the card company a payment to cover that charge.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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reginamccloud
Occasional Member - Level 1

Do you have any suggestions on what our next step should be to correct this?