@JTingle it is very common for companies to turn off negative amounts from appearing in your available expenses. The reason being, most negative amounts that post to your AMEX account are payments from your company. So, my guess is the system is hiding this. Your company card administrator will be able to release the transactions so you can put it on an expense report.
The best place to look for help is on the SAP Concur home page in the Company Notes section. Most companies put help links in the Company Notes s section. Take a look there and if you don't see any help links or contact information, then send me a private message here on the site.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
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