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anupritarajesh
Occasional Member - Level 1

Missing Default approvers

anupritarajesh_0-1718000018963.png

 

We are not able to see default approvers in profile settings /hence unable to submit an exp 

3 REPLIES 3
cmakai
Routine Member - Level 2

A few questions:

 

Is your company new to Concur?

 

Is your employee information imported from your own HR/Fin systems?  Seems something isn't connecting properly. We've had this issue before but only with specific associates because their approver was termed and the new approver had a title we hadn't built into our coding to flow into Concur properly. 

 

Are you the admin? 

KevinD
Community Manager
Community Manager

@anupritarajesh is this an issue for just you or all employees at your company?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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anupritarajesh
Occasional Member - Level 1

Looks like connection issue internally; the reporting manager changed. the internal team is looking into it.