Mileage Calculator

4123401 · ‎Jul 5, 2022

I'm having trouble adding a personal mileage expense. The mileage calculator is mapping and calculating my commute distance without issue but it is not pulling into my expense. I click on "Add Mileage to Expense" and nothing happens. I've successfully submitted several of these in the past and this is the first time I've had a problem. Is this just a temporary tech issue?

amnlincoln · ‎Jul 6, 2022

I'm seeing the same issue. The UI makes a call to https://www-eu.api.concursolutions.com/route/v1.0/<GUID>/<GUID> which returns a 502 bad gateway error

<html>
<head><title>502 Bad Gateway</title></head>
<body>
<center><h1>502 Bad Gateway</h1></center>
<hr><center>cnqr-this-is-who-we-are</center>
</body>
</html>
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->

Any idea of when this will be fixed?

PabloRaguenes · ‎Jul 6, 2022

Hi, same issue here, I can send the details by PM if needed (URL, header, payload, ...)

epallanes · ‎Jul 6, 2022

Same issue. Once the information is entered in the Mileage Calculator and I hit Add Expense, I get the little circle that it is working, but it won't update.

sebbiz · ‎Jul 6, 2022

Same here, not possible to add the mileage calculator data into the page, can you help us please ?

thanks

Darkmajinn · ‎Jul 6, 2022

The calculator is registering the mileage correctly, but it will not dump the data from the calculator to the necessary fields within the expense report. Is this a Chrome issue? Should we be using a different browser? Please respond ASAP with the fix for this.

amnlincoln · ‎Jul 6, 2022

This appears to be working again now

russcrane · ‎Jul 6, 2022

Not working for me. I tried again after someone posted it is now working.

toms59 · ‎Jul 6, 2022

I'm experiencing the same thing.

russcrane · ‎Jul 6, 2022

It is now working. Thank you

KevinD · ‎Jul 8, 2022

Our team is aware of the issue and is currently working on getting it corrected.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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CANNYH

I am still having an issue. I tried to add mileage calculator and I am having the same issue. Any idea when this will be corrected?

ajensen10

I am having the issue- it doesn't seem to be fixed. I can't submit my expense unless this is fixed.