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balandii
Occasional Member - Level 1

Itinerary Issue

Hello,

 

I tried to submit my expense report but encountered an error. Could you please help me understand what went wrong? This is my first time submitting a report.

balandii_0-1718635192221.png

 

 

 

1 Solution
Solution
KevinD
Community Manager
Community Manager

@balandii your report has a travel itinerary associated to it, but the itinerary does not include the details of your return home. The itinerary needs to be round trip. If you go to the report, you will see a Travel Allowance link. Click the link and select the option to manage travel allowances. This will show you the itinerary that is currently on the report. You will need to edit the itinerary to include the return details of your trip.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@balandii your report has a travel itinerary associated to it, but the itinerary does not include the details of your return home. The itinerary needs to be round trip. If you go to the report, you will see a Travel Allowance link. Click the link and select the option to manage travel allowances. This will show you the itinerary that is currently on the report. You will need to edit the itinerary to include the return details of your trip.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.