cancel
Showing results for 
Search instead for 
Did you mean: 
Orangeblood
New Member - Level 1

Is it possible to reopen a submitted and approved Concur expense report that needs to be corrected?

 
2 REPLIES 2
dlamont
Routine Member - Level 2

Hi Orangeblood,

 

Not sure what your workflow is or how many approval levels you have, but until the final approval you can recall a report by opening and selecting Recall Report. However once the report has had the last approval it goes to the processor, and your admin can recall it on the same day only.  After that it is done.  You would have to create a new report and make credit adjustments for incorrect lines and correcting entries on new lines. This should be done on all on one report.  

DLamont
KevinD
Community Manager
Community Manager

@Orangeblood fully approved reports cannot be reopened by the submitter. 

 

As @dlamont said, if it isn't fully approved, you can recall it to make corrections. It would then go back through the entire approval process. 

 

So, if your report currently shows as either Sent for Payment, Processing Payment or Paid, you cannot reopen it.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.