How well does the flag for duplicate expenses catch duplicate claims?

[DonMichon]

I assume the system will flag claims that are a perfect match but what happens if someone manually enters a different date or claims a different amount?

For example submits the credit card receipt and also claims the detailed restaurant receipt on another claim.

Can anybody provide some insight into what it would catch and what it won't?

Thanks 

[MelanieT · Accepted solution]

@DonMichon Hello!  Here is the criteria that SAP Concur looks at for Duplicate Transactions:

• The Duplicate Transaction Check audit rule will always look at the itemized lines of the expense
• If one of the expenses are not itemized, the Duplicate Transaction Check audit rule will look at the itemized line and compare it to the duplicate parent line

• By design, the Duplicate Transaction Check is not run against parent expenses - they are included in the scan for regular (non itemized) expenses and child expenses (itemizations), but the Exception will never be triggered for a parent entry. For an overview of the different scenarios, please see below summary (assuming that two entries have the same Expense Type, Date and Amount):  
• Triggers on both Entries for the following combinations of Transaction Types:

REG Expense and REG Expense  

CHD Expense and CHD Expense  

CHD Expense and REG Expense

• Triggers for only one of the Entries:

PAR Expense (triggers) and REG Expense (does not trigger)

PAR Expense (triggers) and CHD Expense (does not trigger)

• Triggers for none of the Entries:

PAR Expense and PAR Expense

REG Expense = Expense without Itemization

CHD Expense = Itemized Entry on an Expense
PAR Expense = Expense Entry with an Itemization

Let us know if you have more questions!

[Geoff1]

Hi Melanie

Is there a way to prevent same receipt being claimed by several employees? 
In other words, does the Duplicate Transaction Check audit rule only run on the claimant? 

Thanks

Geoff

[Geoff1]

@MelanieT 

[shreekarra]

I would like to know solution for this

[KevinD]

@shreekarra this rule looks at the individual's expense reports and looks at the details entered, not the receipt attached.

[KevinD]

@Geoff1 yes, the rule only evaluates the claimant. It does not look across a number of employees' claims.

[MelanieT]

@Geoff1  I replied to your private message!  Let me know if we can help further 😁

Melanie