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naga_reddy
Occasional Member - Level 1

How can I trigger welcome email to an user by using User V4 API

How can I trigger welcome email to an user by using User V4 API

2 REPLIES 2
PoojaKumatkar
Routine Member - Level 1

Hi @naga_reddy ,

 

The Welcome Email is not available if new users are added via Import. The feature works only for new users added manually.

 

Note: - Since I was not sure about API earlier, I did some search on Concur support portal and in of the support case I found this under solutions.

Thanks!
Regards,
Pooja
Andras
SAP Concur Employee
SAP Concur Employee

Hi @naga_reddy Technically, if you are using an API to add users, so its like using an Employee Import.

 

The new users will not receive the Welcome Email after being added through an employee import file.

 

Note: You can trigger the Welcome Email by manually clicking the "Save and Notify New User" button within the user's profile.


Best wishes,

Andras Lukanecz
SAP Concur

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