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Kanazawa
Occasional Member - Level 1

How can I delete receipts from AVAILABLE RECEIPTS?

https://community.concur.com/t5/Support-and-FAQs/How-Do-I-Delete-Receipt-Images-From-Available-Recei...

I referred to this post, but could not solve the problem.

 

I click on image in "AVAILABLE RECEIPTS" section in Manage Expenses screen, but delete button does not appear at the bottom of the image.

 

1 Solution
Solution
KevinD
Community Manager
Community Manager

@Kanazawa because your company has turned on the e-busho option for receipts, your receipts are timestamped. Timestamped receipts cannot be deleted and will be cleared after one year. 

 

I don't know why they cannot be deleted or why they clear after a year, but I'm sure there is some sort of regulatory reason why.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@Kanazawa because your company has turned on the e-busho option for receipts, your receipts are timestamped. Timestamped receipts cannot be deleted and will be cleared after one year. 

 

I don't know why they cannot be deleted or why they clear after a year, but I'm sure there is some sort of regulatory reason why.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Kanazawa
Occasional Member - Level 1

I understand that this is caused by the administrative setting of my company.

I will contact the accounting department.

Thank you for your response.

 

Kanazawa