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frlrgarcia
Occasional Member - Level 1

Having trouble clearing error and can't submit report.

Hello,

I have an error showing up that states:

This report has a net credit amount of Credit Card transactions, please hold the credit(s) until you have credit card charges to offset. 

How do I clear this error. I inadvertently used my corporate card for personal use and I claimed it as personal expense on the report, but I keep getting this error. I took care of the bill myself already. 

 

Thanks,

Frank

 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@frlrgarcia this means your report total is either zero or a negative amount. You need to wait until you have more company card transactions come in to make the total report amount above zero. That is the only way to clear the alert. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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frlrgarcia
Occasional Member - Level 1

What if I don't have any more company transactions coming in? The corporate card was used inadvertently and I will not have any more transactions coming in.