HELP PLEASE! You cannot expense a travel itinerary??!

[alexvanoeveren]

Hi All, 

I am newer to concur but am struggling to get this report submitted. I put in all my expenses and my two hotel stays that I have listed are bringing back and error stating 'You cannot expense a travel itinerary'. I have tried deleting the original expense and re-submitting it but each time it pulls in the itinerary from the trip and states it cannot be submitted. I am running out of options and hoping someone could help me get this itinerary deleted so I can get this submitted. Any and all help is much appreciated! 🙂 

[KevinD]

@alexvanoeveren  From what I see you paid for your hotels on your personal card. What you need to do is delete the two hotel entries that are causing the issue from your report. Once deleted, you can manually create entries for these items. Simply click Add Expense. Select Room Rate as the expense type and go from there. 

The two itinerary items you deleted from your report will now be sitting in your Available Expenses. You can then delete them from here.