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dbratt51284
Occasional Member - Level 1

Getting Exception Message that i cannot clear

Good afternoon,

 

Trying to expense Airfare from 9/18/21, and am getting the following exception:

"the preferred payment method for this expense type is your.... Travel card. Air, rental car and hotel reservations made through concur travel should be charged to a company card" (it was).  "If you used your company card to book travel, please wait for the orange travel card charge to appear before applying these expenses to a report".

 

the card was charged on 9/1 and the travel occurred on 9/18- how can i clear this type of exeption?

2 REPLIES 2
KevinD
Community Manager
Community Manager

@dbratt51284 I went into your profile but I didn't see any such message on your statement report. Is the issue resolved?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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dbratt51284
Occasional Member - Level 1

Hi Kevin! It was for someone I am Assisting. RK. Please email me if possible.