Fraud charge

[vivodosia]

I have contacted the card company and they are handling the fraud charge.  I have disposed of the card as requested by the company, and a new card is in route.  However, the charge keeps popping up on my to do list.  How do I remove it or let Concur know it is a fraud charge?

[KevinD]

@vivodosia did the card company issue a credit/refund? Usually that is what the card company will do to offset the fraud charge. You would see a negative amount charge come in to offset the fraudulent charge. If that doesn't happen, you would need to add the charge to an expense report and then mark it as personal using the Personal Expense (do not reimburse) checkbox to ensure your company doesn't try to pay off the charge. I would recommend using the Comment field to explain that the charge is fraudulent.

[vivodosia]

Kevin,

I did contact the credit card company.  They are aware of the fraudulent charge.  I am unable to do as you suggested because it will not take it without a state of where the charge happened.